LERNIQ In class

Communication Strategies

Communicating with Impact: Elevating Workplace Interactions

Next Session in UAE:

Date: 19 Feb 2025
Time: 9.00 AM - 3.00 PM (UAE Time)
Place: Dubai* (UAE)
Price: 790 USD (2990 AED)

*the exact location will be confirmed and communicated one week before the session.

Instruction

Group Session
In Class
Instructor Led

Delivery Language

English

Session Duration

6 hours
9.00 - 11.00 Session 1
11.00-11.15 Break
11.15-13.00 Session 2
13.00-13.15 Break
13.15 - 15.00 Session 3

Award

Certificate of Participation

Communication Strategies

In the dynamic landscape of today's business world, the art of communication stands as a cornerstone of success. This engaging development session is designed to transform your communication skills, equipping you with the tools to navigate through misunderstandings and miscommunications with ease. Whether it's interacting with a client or collaborating with coworkers, mastering these skills is crucial for fostering a productive, positive work environment.

What Do Participants Learn in This Face-to-Face
Communication Strategies Workshop?

As a result of participating in this communication strategies workshop, participants will be able to: 
  • Understand what communication is;
  • Identify barriers to communication and how to overcome them;
  • Develop non-verbal and paraverbal communication skills;
  • Use star method to speak on the spot;
  • Listen actively and effectively;
  • Ask good questions;
  • Use appreciative inquiry as a communication tool;
  • Converse and network with others;
  • Identify and mitigate precipitating factors;
  • Establish common ground with others;
  • Use I messages.

What Is Going To Be Covered in This 
Communication Strategies Workshop?

  • The Big Picture (what is communication; how do we communicate, other factors);
  • Understanding Communication Barriers (language, cultural, differences in time and place);
  • Paraverbal Communication (pitch, tone, speed);
  • Non-Verbal Communication (Mehrabian Study, body language, gestures);
  • Speaking Like a Star (Situation. Task, Action. Result);
  • Listening Skills (listen better, active listening, sending good signals to others)
  • Asking Good Questions (open questions, closed questions, probing questions);
  • Appreciative Inquiry (purpose, stages, examples);
  • Mastering the Art of Conversation (discussing general topics, sharing ideas and perspectives, sharing personal experiences, top networking tips);
  • Advanced Communication Skills (understanding precipitating factors, establishing common ground, using I messages);

Who is the workshop for? 

Team Leaders seeking to enhance team synergy.

Customer Service Representatives aiming for excellence in client interactions.

Project Managers needing to manage team communications effectively.

Sales Professionals looking to improve negotiation and persuasion skills.

Any professional striving to strengthen workplace relationships and efficiency.

Work-related challenges addressed

Navigating cultural and language barriers in diverse teams.


Overcoming misinterpretations in virtual and face-to-face interactions.

Handling complex conversations and difficult situations with confidence.

Improving customer interactions and feedback mechanisms.

Enhancing clarity and understanding in team projects and collaborations.

Why is attending this session beneficial?

Reduced workplace conflicts and misunderstandings.

Improved customer satisfaction and service quality.

Enhanced team collaboration and productivity.

Strengthened professional relationships.

Increased confidence in handling challenging conversations.

What skills will participants gain?

Mastery of non-verbal and paraverbal communication techniques.

Proficiency in active listening and effective questioning.

Capability to use the STAR method for impactful communication.

Skills in appreciative inquiry for positive engagement.

Techniques to establish common ground and use "I" messages effectively.

Enhanced networking and conversation skills for diverse settings.

How to Enroll: 

1. Go to the "I Want to Enroll" Button: Start by clicking the "I Want to Enroll" button located at the top of the page.

2. Select Your Session: In the enrollment form, choose your preferred training session date from the list of available dates & locations.

3. Fill Out the Form: Enter your personal details, such as name, email address, and phone number (for WhatsApp messages), in the provided fields.

4. Submit Your Enrollment: After filling out the form, submit your enrollment request. Remember, each session is confirmed only when a minimum of 10 participants have enrolled.

5. Wait for Confirmation: You will receive an email once the minimum enrollment for your chosen session is reached. This email will include payment instructions.

6. Complete Your Payment: Follow the instructions in the confirmation email to make your payment, securing your spot in the training session.

7. Receive Session Details: After your payment is processed, you'll receive another email with all the necessary details for the training session, including its physical location and access instructions.

8. Stay Updated: Keep an eye on your email for any updates or important information regarding your selected training session.

9. Prepare for the Session: As the date of the session nears, we will send a reminder email to ensure you are fully prepared for the training.

Other Formats Available

Self-Paced e-learning

This training is also available as a self-paced e-learning course, offering an interactive and engaging learning experience from the comfort of your own home or office.

Live Instructor Led Workshop

We also offer this training in an online instructor-led format as an open program, ideal for professional individuals seeking a more traditional and interactive learning experience.

In-Company On Demand

We can bring this enlightening workshop directly to your company, tailoring it to meet your specific needs. If you're interested in this bespoke learning experience, please don't hesitate to get in touch with us.

Book your seat now!

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