e-lerniq series
Communication Strategies
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Communication Strategies
Whether it's a misunderstanding between coworkers or a miscommunication with a client, poor communication can have a serious impact on productivity and morale. This course cover topics like active listening, nonverbal communication, and managing difficult conversations.
By teaching employees how to communicate effectively, businesses can help reduce conflict, improve customer service, and boost overall productivity. In today's fast-paced business world, communication is more important than ever. Giving employees the tools they need to communicate effectively can help your business stay ahead of the competition.
By teaching employees how to communicate effectively, businesses can help reduce conflict, improve customer service, and boost overall productivity. In today's fast-paced business world, communication is more important than ever. Giving employees the tools they need to communicate effectively can help your business stay ahead of the competition.
What Do Participants Learn in This OnlineCommunication Strategies Course?
As a result of participating in this online communication strategies course, participants will be able to:
- Understand what communication is;
- Identify barriers to communication and how to overcome them;
- Develop non-verbal and paraverbal communication skills;
- Use star method to speak on the spot;
- Listen actively and effectively;
- Ask good questions;
- Use appreciative inquiry as a communication tool;
- Converse and network with others;
- Identify and mitigate precipitating factors;
- Establish common ground with others;
- Use I messages.