Nov 17 / Bianca Chio

The Importance of Feedback in Learning and Development

At its core, feedback is simply information. It is data that we can use to make informed decisions about our behavior and our performance. In the context of learning and development, feedback helps us to understand what we are doing well and what we need to work on. It allows us to benchmark our performance against others and learn from their example. Without feedback, we would never know if we are making progress or if we are stagnant. 

The trouble with feedback is that it can be difficult to receive. We are often our own worst critics, and when someone points out our shortcomings, it can be easy to take it personally. However, if we can learn to view feedback as an opportunity for growth instead of a personal attack, it can be an invaluable tool in our journey towards professional development.

How to Give Effective Feedback

The first step in being able to receive feedback effectively is to learn how to give it effectively. When giving feedback, always aim to be clear, concise, and specific. Avoid general comments like "good job" or "nice work." These phrases might feel supportive in the moment, but they don't actually provide any useful information about what the person did well or where they could improve. 

It is also important to avoid giving criticism that is vague or overly negative. For example, instead of saying, "you didn't do a good job," try "I noticed that you didn't include a call-to-action in your presentation. I think next time you could consider adding one so that your audience knows what you want them to do with the information you've given them." This type of specific feedback is much more helpful than broad statements because it gives the person something concrete to work on. 

Finally, always remember to give feedback in a way that is respectful and professional. Avoid raising your voice or using harsh language. If you wouldn't say it to your boss, don't say it to someone else! Criticism delivered in a rude or condescending manner will only serve to alienate the person you're trying to help.

How to Receive Feedback Like a Pro

Receiving feedback can be just as difficult as giving it, but there are a few things you can do to make the experience a little easier for yourself.

First of all, try not to take it personally. The person giving you feedback is not attacking you as a person, they are simply trying to help you improve your performance. Secondly, resist the urge to defend yourself immediately or justify your actions. Listen carefully to what the person has to say and really think about whether or not they have a valid point. Only after you have considered their feedback should you respond—and even then, do so calmly and respectfully.

Finally, remember that feedback is an opportunity for growth. Use it as such!

Feedback—whether we're giving it or receiving it—isn't always easy. However, it is an essential part of learning and development. It helps us understand where we need improvement and gives us direction on how we can get there next time around." Try this approach next time you're tasked with giving someone feedback—it'll go a long way in helping them (and you!) grow professionally!
e-LERniq SERIES

Delivering Constructive Criticism

Through this course, you will gain valuable knowledge and skills that will assist you with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a very specific way.
Constructive Criticism if done correctly, will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Write your awesome label here.