Effective Employee Onboarding

Our customer, a newly established transportation company based in the KSA with operations across the entire Arabian Peninsula has seen a significant increase in employee numbers over the past year. 

The transportation company in KSA faced a significant challenge with their onboarding process. Glassdoor reviews indicated poor onboarding capabilities, with new employees feeling overwhelmed in their first weeks, affecting productivity and job satisfaction. 

Lerniq, upon thorough needs diagnostic and feedback from the leadership team... 

A: first proposed development for the company's onboarding team in best practices and employee experience.  
B: Subsequently supported the development and implementation of a comprehensive onboarding program with the following key elements: 
    1. Pre-Onboarding Communication: Development of welcome packages and an online portal for new hires.  
    2. Structured First Week Agenda: Assistance in planning a balanced orientation, mandatory training, and initial work assignments, including the introduction of a buddy system. 
    3. Interactive Onboarding Sessions: Support in scheduling, development and facilitation of engaging onboarding sessions. 
    4. Feedback and Continuous Improvement: Guidance in conducting feedback sessions and following up on continuous improvements over time. 

This collaboration led to a significant increase in new hire satisfaction, early productivity, and reduced attrition rates. The newly hired employees reported feeling better prepared and more connected to the company, demonstrating the effectiveness of the revamped onboarding process.