e-lerniq series

Supervising Others

Typical Participants

New Leads and Managers
Employees on a management career path
Anyone interested in leadership

Model and Format

e-Learning
10 Modules
Case Studies
Quizzes
Available 24/7/365

Course Level

Intermediate

Award

Certificate of Participation

Duration

2 Hours

Delivery Language

English

Supervising Others

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

What's included in this online course?

A step-by-step guide

Lerniq's expertise will help you become a confident leader, inspire your colleagues and your team and reach your leadership goals. 

Study at your own pace

You can enroll in this course whenever you want, and study at your own time and pace.

Unique learning experience

You will not learn just by watching many hours of videos. We are offering interactive courses with different media and quizzes, to improve your knowledge.

What will you learn?

As a result of participating in this online supervising others course, participants will be able to:

  • Define requirements for particular tasks;
  • Set expectations for your staff;
  • Set SMART goals for yourself;
  • Help your staff set SMART goals;
  • Assign work and delegate appropriately;
  • Provide effective, appropriate feedback to your staff;
  • Manage your time more efficiently;
  • Help your team resolve conflicts;
  • Understand how to manage effectively in particular situations;
  • Understand what a new supervisor needs to do to get started on the right path.

Course content

  • Setting Expectations (defining requirements, identifying opportunities for improvement and growth, setting verbal expectations, putting expectations in writing);
  • Setting Goals (understanding cascading goals, the SMART way, the 3P, helping others set goals);
  • Assigning Work (general principles, the dictatorial approach, the apple picking approach, the collaborative approach);
  • Degrees of Delegation (complete supervision, partial supervision, complete independence);
  • Implementing Delegation (deciding to delegate, to whom you should delegate, providing instructions, monitoring the results, troubleshooting delegation);
  • Providing Feedback (characteristics of good feedback, feedback delivery tools, informal feedback);
  • Managing your time (80/20 rule, prioritizing the urgent-important matrix, using a productivity journal, using routines and rituals to simplify your workday);
  • Resolving Conflict (using a conflict resolution process, maintaining fairness, seeking help from within/outside the team);
  • Tips for Special Situations (what to do if you’ve been promoted from within the team/if you’re leading a brand new team/if you’re taking on an established team);
  • A Survival Guide for the New Supervisor.
    • The great leaders are like the best conductors: they reach beyond the notes to reach the magic in the players.
    Blaine Lee

    Other Formats Available

    Live Online With Instructor

    This training is also available as a live online with instructor session, offering an interactive and engaging learning experience from the comfort of your own home or office.

    Face-to-Face 

    We also offer this training in a face-to-face format as an open program, ideal for professional individuals seeking a more traditional and interactive learning experience.

    In-Company On Demand

    We can bring this enlightening workshop directly to your company, tailoring it to meet your specific needs. If you're interested in this bespoke learning experience, please don't hesitate to get in touch with us.
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