e-lerniq series

Sensitivity Training

Typical Audience

Individual Contributors
New Managers
Mid and Sr Management Staff


10 Modules
Case Studies
Learn at Your Own Pace

Course Duration 

2 hrs


Certificate of Participation

Course Level

Beginner / Intermediate

Language of Delivery


Sensitivity Training

It can be difficult to create a positive and productive work environment when employees feel uncomfortable or unwelcome.

In order for a business to be successful, it's important that all employees feel comfortable and welcome in the workplace. This means creating an environment where everyone feels safe to share their thoughts and ideas, without fear of judgment or retribution.

Sensitivity training is one way to help create this type of environment. By teaching employees how to be more aware of their words and actions, as well as the emotions of those around them, businesses can foster a more welcoming and inclusive work culture.

What Do Participants Learn in This Online Sensitivity Training Course? 

As a result of participating in this online leadership course, participants will be able to:

  • Define sensitivity training and its usefulness and necessity in the workplace;
  • Identify the benefits for self and the company, in pursuing an objective;
  • Successfully raise awareness of othersIdentify different types of stereotypes, their delivery, and effects;
  • Discuss HR and its best practices to dealing with issues associated with stereotypes;
  • Define the steps to handling complaints associated with sensitive issues and stereotypes;
  • Describe the pros and cons of being “sensitive”.