e-lerniq series

Interpersonal Skills

Enroll $ 99.99

Typical participants 

Professionals 
New Leaders and Managers
Middle Management Staff

Format

e-Learning
10 Modules
Case Studies 
Quizzes 
Available 24/7

Awards 

Certificate of Participation 

Duration 

2 hrs

Course Level

Beginner/
Intermediate 

Language of delivery 

English 

Interpersonal Skills

How to start a conversation and how to move it along? How to become a good conversationalist? Find out with this e-learning session!

You will develop communication skills, grasp the fundamentals of negotiation techniques; you will also learn tips on making a positive first impression and advice on starting a conversation. In addition, you will become more familiar with networking and its importance.

What Do Participants Learn in This e-Learning Session?

As a result of participating in this online interpersonal skills course, participants will be able to: 
  • Understand the difference between hearing and listening;
  • Use ways to improve the verbal skills of asking questions and communicating with power;
  • Understand the power of non-verbal communication and how it can enhance interpersonal relationships;
  • Use skills to start a conversation, move it alone, and take it to higher levels;
  • Create powerful introductions, techniques for remembering names and managing situations when you’ve forgotten someone’s name;
  • Use skills for influencing people;
  • Use fact and emotions to bring people to your side
  • Identify ways of sharing one’s opinions constructively; 
  • Learn tips on preparing for a negotiation, opening a negotiation, bargaining and closing it;
  • Learn tips in making an impact through powerful first impressions, situation assessments and being zealous without being offensive.

What Will Be Covered in This Online
Interpersonal Skills Course?

  • Verbal Communication Skills (listening and hearing, asking  questions, communicating with power);
  • Non-Verbal Communication Skills (body language, signals you send to others);
  • Making Small Talk and Moving Beyond (starting a conversation, the four levels of conversation);
  • Moving the Conversation Along (asking for examples, using repetition, using summary questions, asking for clarity and completeness);
  • Remembering Names (creating a powerful introduction, using mnemonics, forgetting names - what to do);
  • Influencing Skills (seeing the other side, building a bridge, giving in without giving up);
  • Bringing People to Your Side (a dash of emotion, plenty of facts, bringing it all together);
  • Sharing Your Opinion (using I-messages, disagreeing constructively, building consensus);
  • Negotiation Basics (preparation, opening, bargaining, closing);
  • Making an Impact (powerful first impression, assessing a situation, being zealous without being offensive).
Created with

We use cookies to provide you with an optimal experience and relevant communication. Learn more or accept individual cookies.

Necessary

Necessary cookies (First Party Cookies) are sometimes called "strictly necessary" as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school.

Functional

During your interaction with this website, cookies are used to remember information you have entered or choices you make (such as your username or preferences for personalizing your account). These preferences are remembered, through the use of the persistent cookies, and the next time you use the Website you will not have to set them again.

Analytics

These cookies track information about visits to this Website so that we can make improvements and report our performance. For example: analyze User behavior so as to provide additional functionality or improve course contents. These cookies collect information about how visitors use the Website, which site or page they came from, the number of visits and how long a user stays on the Website.

Marketing

These cookies are used to deliver advertising materials relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of campaigns. They are usually placed by advertising networks we work with with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.