e-lerniq series
Workplace Crisis Management
Typical Participants
Any professionals in charge with crisis management and response in their organization, supervisors, managers, organizational leaders
Skills
Identify potential crisis, recognise escalation dangers, respond, debrief and communicate, define management responsibilities
Experience Level
Supervisors
New Managers
Managers
New Managers
Managers
Model
e-Learning
10 Modules
Case Studies
Games Quizzes
Available 24/7
10 Modules
Case Studies
Games Quizzes
Available 24/7
Duration
Delivery Language
Workplace Crisis Management
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company.
Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. With our Crisis Management session you will understand that a crisis can occur any time. You will develop skills needed for certain negative events. Also, you will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.
Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. With our Crisis Management session you will understand that a crisis can occur any time. You will develop skills needed for certain negative events. Also, you will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.
What will you learn?
As a result of participating in this online crisis management course, participants will be able to:
- Identify potential risks;
- Understand the myths behind workplace violence;
- Define escalation and identify examples;
- Learn concerning behaviors;
- Know what a trigger is and how that can escalate;
- Understand the proper response to an event.