e-lerniq series

Change Management

Typical  Participants

Leadership Path Employees
Leaders and Managers
Change Champions


10 Modules
Case Studies
Learn at Your Own Pace


Certificate of Participation

Course Level



2 hrs

Language of Delivery


Change Management 

Changing is hard.

We know that, and we want to help. That’s why we’ve put together this course on change management, which will walk you through everything you need to know before making changes in your organization. It includes tips on how to get everyone on board, how to keep them motivated, and how to deal with any problems that may come up along the way.

Making changes can be tough, but it’s worth it in the end. With the right tools and support, you can make change management a breeze – and see all the benefits that come with it.

What Do Participants Learn in This e-Learning Change Management Session

As a result of participating in this online change management course, participants will be able to:

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilise methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
  • Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility

Change Management
Course Content

  • Preparing for Change (defining your strategy, building the team);
  • Identifying the WIFM (building support);
  • Understanding Change (influences on change, common reactions to change, tools to help the change process);
  • Leading and Managing the Change (preparing and planning, delegating, keeping the lines of communication open, coping with pushback);
  • Gaining Support (gathering data, addressing concerns and issues, evaluating and adapting);
  • Making it All Worthwhile (leading status meetings, celebrating success, sharing the results and benefits);
  • Using Appreciative Inquiry (the four stages, the purposes of appreciative inquiry, examples and case studies);
  • Bringing People to Your Side (a dash of emotion, plenty of facts);
  • Building Resiliency (what it is and why it is important, five steps for the leader and the individual);
  • Building Flexibility (what is it and why it is important; five steps for the leader and the individual).

Change Management

The change management process can be challenging and there are many different factors that need to align in order for it all to go smoothly.

One important step is preparing a strategy before you start, which includes building support from individuals on board with the changes as well an understanding of what motivates them personally so they will continue through tough times alongside everyone else who has helped make this happen!

Once those basics have been covered then consider developing strategies such as looking at data. This involves studying how the changes will impact different areas of the company and then developing solutions to potential problems. By doing this, you can ensure that the changes are made in a way that benefits the company as a whole.

Another strategy that can be used during the change management process is addressing concerns and issues as they arise. This involves being proactive in identifying any potential problems and then working to resolve them as quickly as possible. By doing this, you can help ensure that the changes are implemented smoothly and without any major disruptions.

The change management course will teach you how to successfully manage changes in your organization and get the support of all the employees as well.